---
title: How do I add customizations and recommendations to a product?
description: Adding options to your menu items is a great way to increase average order value and give guests a better experience.
---

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May 29, 2026

# How do I add customizations and recommendations to a product?

## Adding options to your menu items is a great way to increase average order value and give guests a better experience.

### Choose the right option type for your needs:

**[Add-ons:](https://support.favrit.com/add-customizations-and-recommendations-to-a-product#addons)**  
Extras the guest can add to a specific product for an additional price.

**[Removables:](https://support.favrit.com/add-customizations-and-recommendations-to-a-product#removables)**   
Ingredients the guest can ask to leave out.

**[Customizations:](https://support.favrit.com/add-customizations-and-recommendations-to-a-product#customizations)**   
Same as Add ons, but are reusable across products and have more flexibility. Can be built from scratch or based on existing products.

**[Recommendations:](https://support.favrit.com/add-customizations-and-recommendations-to-a-product#recommendations)**  
Reusable groups of existing menu products suggested to the guest.

### Add-ons

Use Add-ons on a product if no other products should have the same options. If you have other products that will use the same options, use Customizations instead.

1. Go to **Admin -\> Menu -\>** Open the product you want to edit
2. Scroll down to **Add-ons**
3. Add options with a name and price
4. Save the product

![Addons](https://support.favrit.com/hs-fs/hubfs/Addons.png?width=670&height=224&name=Addons.png)  
*This image shows how it looks when editing (left) and when ordering (right).*

### Removables

Removables are ingredients the guest can ask to leave out, such as onions or dressing. Like add-ons, they are configured directly on the product and are not reusable.

1. Go to **Admin -\> Menu -\>** Open the product you want to edit
2. Scroll down to **Removable ingredients**
3. Add each ingredient the guest should be able to remove
4. Save the product

![Remove](https://support.favrit.com/hs-fs/hubfs/Remove.png?width=670&height=224&name=Remove.png)  
*This image shows how it looks when editing (left) and when ordering (right).*

### Customization groups

Let guests add extra ingredients or select between different options. You create the group once and can reuse it across multiple products.

#### Create the group

1. Go to **Admin → Menu → Option groups**
2. Click **Add new customization group**
3. Give the group an internal name and the question that appears when ordering
4. Select the type that fits your use case: 
     - **Multiple options** — guests can select one or more extras to add to the product, similar to add-ons  
       ![Customize-multiple-one-time](https://support.favrit.com/hs-fs/hubfs/Customize-multiple-one-time.png?width=670&height=347&name=Customize-multiple-one-time.png)
     - **Only one option** — guests can only choose one of the options presented, useful for choices like sauce or cooking level  
       ![Customize-one-option](https://support.favrit.com/hs-fs/hubfs/Customize-one-option.png?width=670&height=347&name=Customize-one-option.png)
     - **Multiple options multiple times** — guests can select several of each option presented, for example number of glasses to a wine bottle product, number of chopsticks etc..   
       ![Customize-multiple-multiple-times](https://support.favrit.com/hs-fs/hubfs/Customize-multiple-multiple-times.png?width=670&height=347&name=Customize-multiple-multiple-times.png)
5. Choose if this should be required or not, and if there should be a minimum and/or maximum number of selections required from the guest
6. Add your options, either by entering a name and price, or by searching for existing products
7. Save

#### **Add the customization group to a product**

Customization groups can only be added to products from the product list page.

1. Go to **Admin → Menu → Product List**
2. Select all the products that should have the customization
3. Click **Edit Selected -\> Add option groups**
4. Search for and select the group
5. Save

![apply-option groups](https://support.favrit.com/hs-fs/hubfs/apply-option%20groups.png?width=670&height=356&name=apply-option%20groups.png)

### Recommendation groups

Suggest existing menu products to the guest alongside an item — for example, a drink or side dish with a main course.

Unlike customizations, recommended products are ordered as separate items and follow their own print setting. This means a recommended drink will print at the bar, not the kitchen.

#### **Create the group**

1. Go to **Admin → Menu → Option groups**
2. Click **Add new recommendation group**
3. Name the group as you want it to appear when ordering
4. Add the existing products you want to recommend
5. Save the group

![Recommendations](https://support.favrit.com/hs-fs/hubfs/Recommendations.png?width=670&height=204&name=Recommendations.png)  
*This image shows how it looks when editing (left) and when ordering (right).*

#### **Add the recommendation group to a product**

Follow the same steps as for adding a customization group.

### How does the printed tickets look?

Customization options print on the same ticket as the main item. If you want an option to print separately — for example drinks at the bar — use a Recommendation group.

[Here is a guide to how the printed tickets look.](https://support.favrit.com/how-to-read-orders?hsLang=en)

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