1. Support
  2. Getting started
  3. Setting up tablet and printer

How to set up iPad + Star mCP31B printer

Use our app with any iPad with a reliable wireless Star mCP31B printer.

Order equipment if you don't have it

Learn more about this here.

In your package

  • Tablet
    • Apple iPad
    • Lightning to USB-C cable
    • USB-C adapter/charger
  • Printer
    • mCP31L printer
    • Power adapter
    • Power cable
    • USB-C to USB-B cable
    • Printer paper

Setting up printer

  1. Remove the back cover.
  2. Connect power cable to the DC 24V port - and to a power outlet.
  3. Reseat the back cover.
  4. Open the front cover to check if paper is seated correctly (top feed).
  5. Turn on printer by holding the power button.
  6. Test printer by pressing the feeding button.

Setting up tablet

  1. Update your iPad to the latest version of iOS (read how).
  2. Sign into your Apple ID (read how).
  3. Open Settings > Display and Brightness and set Auto-Lock to "Never".
  4. Download Favrit Admin app and sign into the app. 

Setting up printer in Favrit Admin app

  1. Click "Connect Printer" in the top left corner.
  2. Click on "Printer" and choose on the alternatives for connecting your printer.
    • Follow the onscreen instructions. 
    • Can't find the printer? There's a small reset button on the back, requires a small pin. Then turn off and on your printer.
  3. Select your printer in the app.
  4. Add your location and placement (printer).
  5. Test print by click “Print test ticket”.
  6. Click “Start printing tickets” and then the setup should be finished and ready for printing incoming orders.

Installing the tablet and printer in your location

  • Ensure that iPad always is (or can be) connected to power. Printer must always have power to operate.
  • If you have tablet and printer in your kitchen or behind a bar, be careful to not place it anywhere it can get water damage, or be exposed to oils, grease etc. Have paper and sanitizers handy to quickly wipe the device.
  • You can test this by simply going into the app, and test print a receipt (make a new order if needed).