User guide for Hardware
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      3. User guide for Hardware

      iPad + Star mCP31B printer

      Use our app with any iPad with a reliable wireless Star mCP31B printer.

      Order equipment if you don't have it

      Learn more about this here.

      In your package

      • Tablet
        • Apple iPad
        • Lightning to USB-C cable
        • USB-C adapter/charger
      • Printer
        • mCP31L printer
        • Power adapter
        • Power cable
        • USB-C to USB-B cable
        • Printer paper

      Setting up printer

      1. Remove the back cover.
      2. Connect power cable to the DC 24V port - and to a power outlet.
      3. Reseat the back cover.
      4. Open the front cover to check if paper is seated correctly (top feed).
      5. Turn on printer by holding the power button.
      6. Test printer by pressing the feeding button.

      Setting up tablet

      1. Update your iPad to the latest version of iOS (read how).
      2. Sign into your Apple ID (read how).
      3. Open Settings > Display and Brightness and set Auto-Lock to "Never".
      4. Download Favrit Admin app and sign into the app. 

      Setting up printer in Favrit Admin app

      1. Navitage to the "Hardware" tab on the bottom of the app and click "Connect Printer" in the top left corner.
      2. Click on "Connect printer and cash drawer". If you struggle to find you printer you can try to use the "Old interface"
      3. Wait for the printer to show or press "Search again". Select your printer in the app.
      4. Enter a name and placement (printer), and click "Connect".
      5. Test print by click “Print test ticket”.

      Installing the tablet and printer in your location

      • Ensure that iPad always is (or can be) connected to power. Printer must always have power to operate.
      • If you have tablet and printer in your kitchen or behind a bar, be careful to not place it anywhere it can get water damage, or be exposed to oils, grease etc. Have paper and sanitizers handy to quickly wipe the device.
      • You can test this by simply going into the app, and test print a receipt (make a new order if needed).