How guests provide feedback
| After a purchase, the guest is presented with a "Give us your feedback" box with five emojis: |  |
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When clicking, guests are asked to choose what part element of the visit they want to provide feedback about. It's only possible to give feedback once for each category. |
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The guest is then prompted to choose one element they liked/disliked the most. It's possible to choose multiple items here. |
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Guest is now asked to leave a comment or can click SEND FEEDBACK. |
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How to find the feedback
Feedback is presented in Admin > Dashboard > Feedback.
However, we don't show nor count feedback related to "ORDER SOLUTION" to you, as this is feedback we internally in Favrit will benefit from.
It's not possible at all to contact a guest after a feedback submission. Favrit Support can't give out any information about guests due to privacy concerns.