Payout Report

The Payout Report shows the days on which turnover is generated and the days on which that turnover is paid out.

 

Customer using F1 terminals please log in to Elavon Connect to retrieve your payout reports. 
https://www.elavonconnect.com

What the Report Includes and Excludes

At the top of the report, you’ll find the location ID and location name.

The report then shows:

  • Settlement periods with corresponding gross turnover, paid fees, and currency.

Payouts, including:

  • Amount paid
  • Payout initiation date
  • Estimated arrival date
  • IBAN number to which the payout was sent

Downloading the Payout Report


When selecting dates in the payout report, you are choosing payout dates, not settlement dates.

You can download the report in either Excel or PDF format.


Differences between Settlement Reports and Payout Reports

  • The settlement period on the Favrit platform spans from 06:00 to 06:00 the following day.

  • The payout amount is usually paid out as stated in the settlement report, but with the following exceptions:

    • Payouts from Friday 06:00 to Monday 06:00 are combined into a single weekend payout.

    • Payouts may also be grouped on bank holidays.

    • Some payments close to midnight might be included in the next day’s payout.

    • Minor discrepancies may occur due to rounding.

    • There may be delays between the card issuer and Adyen.

    • Refunds and/or chargebacks can affect the payout amount.


If you notice any other differences that cannot be explained by the points above, please contact us at support@favrit.com.

All times in Central European Time (CET).


Date of payouts

Norway, Denmark, United Kingdom: Payouts are usually generated three business days after the sale, except for weekends. Transfer rates between banks differ, but we try to estimate the day in the report.

Sweden: Two payouts per week, one Tuesday for settlements Thursday through Sunday, one Friday including settlements Monday through Wednesday. 


Creditors

Currently the payout report is displaying the following creditors:

  • Adyen - for all locations in Denmark and United Kingdom, and for all locations in Norway after October/November 2021.
  • Favrit - for all locations in Sweden, and for all locations in Norway before October/November 2021.

The following creditors will not be displayed:

  • Bill on Room payments, registered directly in your hotel's cashier system and capture when guests check out.