--- title: Getting a copy of your receipt description: If you visited a venue that uses Favrit and forgot to request a copy of your receipt, you have a few of options to retrieve it here --- [Skip to content](https://support.favrit.com/receipt#main-content) English Show submenu for translations [![Favrit logo](https://support.favrit.com/hs-fs/hubfs/Favrit_Logo_Positive_RGB-Aug-01-2022-01-35-58-31-PM.png?height=40&name=Favrit_Logo_Positive_RGB-Aug-01-2022-01-35-58-31-PM.png)](https://support.favrit.com?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact Favrit Support](https://support.ordr.no/contact-ordr#) [Contact Favrit Support](https://support.ordr.no/contact-ordr#) Favrit Support - There are no suggestions because the search field is empty. 1. [Support](https://support.favrit.com/?hsLang=en) 2. [Help for Guests](https://support.favrit.com/help-for-guests?hsLang=en) June 8, 2026 # Getting a copy of your receipt ## If you visited a venue that uses Favrit and forgot to request a copy of your receipt, you have a few of options to retrieve it here #### **Register a profile** If you placed your order online, you can access all your receipts by registering and logging in to your Favrit profile. By creating a profile, you will gain access to your order history and receipts. You may register or log in via the following page - [My Favrit profile](https://favrit.com/en-gb/menu/profile) If you are unable to locate all of your orders after registering or logging in, please complete the form further down this page. We will then assist you in retrieving the relevant receipt.  --- #### **Alternative ways to retrieve your receipt** If you did not place your order online, or if you prefer not to register a profile, you may still retrieve your receipt using one of the following options. If you have your order reference number (in capital letters), you can enter it in the field below to quickly access your receipt. The reference number can typically be found on your bank statement or in the Vipps app. Submit ### **How to find your reference number** You’ll need your reference number to retrieve your receipt. The number starts with B and contains eight letters or digits. You can find it either in your bank statement or in the Vipps app. --- #### **In your bank statement** 1. Log in to youronline or mobile bank. 2. Locate the transaction for your purchase. 3. In the transaction details, you’ll see a reference number starting with B. 4. Enter this number in the form above to receive your receipt by email. #### **In the Vipps app** 1. Open the Vipps app on your phone. 2. Go to Payments → History. 3. Find your payment to the venue. 4. Under the amount, you’ll see a reference number starting with B. 5. Copy and paste this number into the form above to get your receipt sent by email. --- Check your open tabs Open your phone and check if you have the confirmation page still open. From here, you can find click ![](https://support.favrit.com/hs-fs/hubfs/Skjermbilde%202021-09-27%20kl-%2010-07-41-png.png?width=193&height=23&name=Skjermbilde%202021-09-27%20kl-%2010-07-41-png.png). --- #### Can't find it? If you cannot find your reference number or your order in your order history, you may submit our [order request form](https://share.hsforms.com/1WT334aHpT_K-I21yyvozcQ53l8x) to request your reference number. 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