Most printer issues are solved with simple steps. Follow these before contacting Favrit Support.
- Is it turned on? Check the blue light.
- If not: Press and hold the power button to check if it turns on.
- If no power: Open the back cover and check the power cable.
- Also check that your power outlet works.
- A printer with no power must be replaced: Contact Favrit Support.
- Can the printer feed blank paper? Use the feed button.
- Open the front cover to check if there's paper and it's top feed.
- If it doesn't print anything, make sure there's no paper jam.
- If you can't resolve it: Contact Favrit Support.
- Does the printer seem to print tickets, but there are blank pages?
- Make sure you have inserted paper correct way. Follow this visual guide.
- Make sure you have the correct type of paper: thermorull paper size 78-80 mm. Favrit doesn't provide this, buy it trough a vendor such as Asko, Staples and other office supply store.
- The above steps didn't help? Choose your tablet/computer:
We don't support any other tablet if you need to connect it to a printer.