---
title: Sending receipts to customers
description: If a customer asks for a receipt, you can send it on email.
---

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October 3, 2021

# Sending receipts to customers

## If a customer asks for a receipt, you can send it on email.

### 1. Find the order

Open admin.favrit.com and find the order from the list.

Use the search feature to search for first name, table number and/or reference number.If you get a list of search results, click on the "INFO" button next to the order.

![](https://support.favrit.com/hubfs/Skjermbilde%202021-09-23%20kl-%2013-21-45-png.png)

### 2. Sending the email

Click on EMAIL RECEIPT button and enter the customer's email address.![](https://support.favrit.com/hubfs/Skjermbilde%202021-09-23%20kl-%2013-16-33-png.png)

### If you can't find the receipt

- Orders trough the Waiter solution can be viewed by clicking the PAID column. This must be from today's date.
- If the customer paid trough Vipps, ask the customer to open Vipps app and go to Betalinger \> Historikk. The order details will display a order reference number you can use to search.
- If you still can't find it, contact [Favrit Support](http://support.ordr.no/contact-ordr).

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