--- title: Set up integration with Mergeport (Wolt, Foodora, Uber Eats) description: Mergeport connects Favrit directly to delivery platforms like Wolt and Foodora, so orders placed there land straight in your POS --- [Skip to content](https://support.favrit.com/set-up-integration-with-deliveryservices#main-content) - [English](https://support.favrit.com/set-up-integration-with-deliveryservices) - [Norwegian Bokmål](https://support.favrit.com/nb/set-up-integration-with-mergeport) English Show submenu for translations [![Favrit logo](https://support.favrit.com/hs-fs/hubfs/Favrit_Logo_Positive_RGB-Aug-01-2022-01-35-58-31-PM.png?height=40&name=Favrit_Logo_Positive_RGB-Aug-01-2022-01-35-58-31-PM.png)](https://support.favrit.com?hsLang=en) Open main navigation Close main navigation - - [English](https://support.favrit.com/set-up-integration-with-deliveryservices) - [Norwegian Bokmål](https://support.favrit.com/nb/set-up-integration-with-mergeport) English Show submenu for translations - [Contact Favrit Support](https://support.ordr.no/contact-ordr#) [Contact Favrit Support](https://support.ordr.no/contact-ordr#) Favrit Support - There are no suggestions because the search field is empty. 1. [Support](https://support.favrit.com/?hsLang=en) 2. [Accounting and integrations](https://support.favrit.com/accounting-and-integrations?hsLang=en) September 25, 2026 # Set up integration with Mergeport (Wolt, Foodora, Uber Eats) ## Mergeport connects Favrit directly to delivery platforms like Wolt and Foodora, so orders placed there land straight in your POS This feature is not launched for all customers yet. If you are interested in being a pilot customer, contact [support@favrit.com](mailto:support@favrit.com). ### What the integration does Mergeport acts as a bridge between Favrit and delivery platforms. Once connected, orders customers place on a delivery platform appear directly in Favrit, ready to accept. See [Mergeport's website](https://www.mergeport.com/en) for the current list of supported delivery platforms, as this may change over time. ![mergeport-integrationflow](https://support.favrit.com/hs-fs/hubfs/mergeport-integrationflow.png?width=670&height=156&name=mergeport-integrationflow.png) ### How to activate the integration The Mergeport integration is set up by Favrit support. Contact [support@favrit.com](mailto:support@favrit.com) to get started, and let us know which menu you'd like to use on the delivery platform.  Using Mergeport comes with an additional fee. Contact support for pricing details. ### **Changing which menu is used** If you want to change which Favrit menu is shown on the delivery platform, go to `Admin → Company Settings → Integrations → Mergeport` and select a different menu. ![mergeport-apikey](https://support.favrit.com/hs-fs/hubfs/mergeport-apikey.png?width=328&height=377&name=mergeport-apikey.png) #### Menu prices - Products use the "Eat in" price - If you want to have a higher price in the delivery platform, you need to create separate products with higher price. ### How orders come in When a customer places an order on a connected delivery platform, it appears in Favrit as a new order you can accept or decline. #### Notification You'll get a notification for the order directly in ePOS. Clicking it opens the order details, where you can accept, decline, or change the ready time before accepting. The order also appears in the order view. ![mergeport-notification-pos](https://support.favrit.com/hs-fs/hubfs/mergeport-notification-pos.png?width=670&height=438&name=mergeport-notification-pos.png) ![mergeport-admin-acceptdecline](https://support.favrit.com/hs-fs/hubfs/mergeport-admin-acceptdecline.png?width=670&height=351&name=mergeport-admin-acceptdecline.png) #### Change ready time You can change the ready time before accepting, if you need more time to prepare the order. Editing the ready time after accepting isn't currently supported by the delivery platforms. ![mergeport-readytime](https://support.favrit.com/hs-fs/hubfs/mergeport-readytime.png?width=670&height=250&name=mergeport-readytime.png) #### Auto-accepted after 100 seconds If the order isn't accepted or declined within 100 seconds, it's automatically accepted, so the customer isn't left waiting. This is because the delivery platform requires a response from the venue within that timeframe.  ![mergeport-autoaccept](https://support.favrit.com/hs-fs/hubfs/mergeport-autoaccept.png?width=670&height=329&name=mergeport-autoaccept.png) ### Refunds Refunds on orders made on delivery services can't be made in Favrit. They must be done in the delivery service's back office instead. ### Reports Orders placed through delivery services are taxed as takeaway/home delivery, at 15% VAT. Orders placed through delivery services are registered under **Unintegrated payments** in your reports, the same place payments show up when using an external payment button in ePOS, such as the Wolt / Foodora / Uber Eats payment button.. Since orders from delivery services are now sent directly into Favrit, stop using the Wolt / Foodora / Uber Eats payment button in ePOS for these orders. Using both registers the payment twice. #### Accounting integration If your venue also has an accounting integration set up, remember to add a posting account for each delivery platform's payment type (Wolt, Foodora, Uber Eats), so orders from delivery services are included correctly in your accounting. - [Account and access](https://support.favrit.com/account-and-access?hsLang=en) - [Menu](https://support.favrit.com/menu?hsLang=en) - [Printers and cash drawers](https://support.favrit.com/printers-and-cash-drawers?hsLang=en) - [Payment terminals](https://support.favrit.com/payment-terminals?hsLang=en) - [Orders and payments](https://support.favrit.com/orders-and-payments?hsLang=en) - [Accounting and integrations](https://support.favrit.com/accounting-and-integrations?hsLang=en) - [Reports](https://support.favrit.com/reports?hsLang=en) - [QR codes and guest ordering](https://support.favrit.com/qr-codes-and-guest-ordering?hsLang=en) - [Billing and company account](https://support.favrit.com/billing-and-company-account?hsLang=en) - [Help for Guests](https://support.favrit.com/help-for-guests?hsLang=en) - [Developer](https://support.favrit.com/developer?hsLang=en#main-content) - [Rest API introduction](https://support.favrit.com/developer?hsLang=en#rest-api-introduction) - [Endpoints and models](https://support.favrit.com/developer?hsLang=en#endpoints-and-models) - [Contact and Company information](https://support.favrit.com/contact-and-company-information?hsLang=en) [![Scheme=Light Mode](https://support.favrit.com/hs-fs/hubfs/Scheme=Light%20Mode.png?width=86&height=24&name=Scheme=Light%20Mode.png "Scheme=Light Mode")](http://favrit.com) Favrit Support is available through phone and email support. 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