Service: User communication

Comment field in check out, text to customer after ordering, text to customer when their order is ready

Show comment field on checkout page

If you want to allow guests to add a free text comment about their entire order, enable this feature here.

In the Order view, you can see the comment above the items.

Information to customer after ordering

Enable or disable a fixed message that is shown to every guest after an order is placed, for example, to inform them of long wait times.

Text for SMS notification messages

You can write a custom message to notify the customer when their order is ready, and you can also include two variables:

  • $name will insert the guest's first name only.
  • $location will insert your location name.

Example: 

Hi $name, your order from $location is ready for pickup at the bar!