Service: User communication

Comment field in check out, text to customer after ordering, text to customer when order is ready

Show comment field on checkout page

If you want the ability for a guest to comment on the order a whole with a free text comment, enable this feature here.

In the Ordrs view, you can see the comment above the items.

Text to customer after ordering

Enable or disable a fixed text that shows to every guest after a order is placed, for example to tell guest that there are long waiting times.

Text for SMS notification messages

You can write a custom message that notifies the customer when their order is ready, and also include two variables:

  • $name will add the guest's first name only.
  • $location will add your location name.


Hi $name, your order from $location is ready for pickup at the bar!